Emergency Response and Crisis Management
Crises can have dramatic effects on any type of organisation, impacting people, profit and reputation. An organisation cannot always prevent incidents from occurring, but it can reduce the risk and associated impacts by ensuring that a robust and efficient plan is in place, and that everyone within the organisation not only understands their role in continuity but is also trained and rehearsed accordingly.
Vectra can provide detailed consultancy that enables your organisation to respond quickly and effectively to any emergency or disruption it faces.
Training, Exercising and Simulation
The key to any effective response system is planning and training: identifying and defining key personnel - their roles, responsibilities and duties - and the resources required to mitigate the effects of an incident.
The provision of Incident, Crisis Management, and Training Services is crucial to developing key skills, knowledge and competence, and to rehearse and validate new or existing Emergency Action Plans - whether in compliance of regulatory requirements, or in the pursuit of a robust operational response and continuity capability.
Vectra provide a comprehensive Crisis Management service including co-operative learning and exercising in order to help all responders focus attention across the many varied issues they may face during an incident.
Download our Emergency Incident, Crisis Management and Training Services overview.
Crisis Communications and Media Training
Dealing with the media, especially in a crisis, can be one of the most crucial things you do for your company. It is important to recognise that what you say and do can have a huge impact on how your company is perceived by the public.
Incidents and crises may well threaten the integrity or reputation of your company, usually by adverse or negative media attention - legal disputes, theft, accident, fire, flood or manmade disaster could be attributed to your company - with profound consequences, especially where, in the eyes of the media or general public, your company did not react in the appropriate or expeditious manner.
If communications are handled correctly, any incident damage can be minimized, so it is crucial to have a media relations plan that will enable you to maintain a controlled passage of relevant, honest and useful information.
Our experienced trainers will put you and your staff through engaging scenarios and exercises so that if the worse ever does happen, they will be able to handle the media in the best way possible.
Security Management
Vectra offers a full range of security management capabilities ranging from the strategic to the design of security systems and from physical security, through personnel and personal security to information security solutions. The physical security offering includes a unique capability to provide design and implementation of security control systems and the associated control rooms, including robust SOP’s (Standard Operating Procedures) to ensure standardised and accountable operations. Security management advice has been provided to clients across the UK, Europe and in the Middle East, specifically in the Transport and Oil and Gas industries.
In addition to implementing necessary security measures, Vectra provides the ability to review and benchmark your current systems and procedures. Our “Health Check” services provide a thorough, independent and cost effective report, with the aim of ensuring that consistency between all your operations is established; your security policy requirements are adhered to; and your overall strategy is developed and progressed.
Download the Security Health Check Services overview.
Port and Maritime Solutions
Vectra’s Security and Continuity Group can contribute to the management of risk and controlling costs in the offshore support industry. Our Port and Maritime Services provide a practical approach to Security and Business Continuity Management (BCM) specifically within the Transportation and Energy Sectors, incorporating consultancy and mitigation services for the protection of Strategic Maritime Assets, Supply Chain Security, and ISPS ongoing requirements.
Download the Port and Marine Solutions overview.
Ergonomics and Human Factors
The Vectra Human Factors group has built up a reputation for undertaking thorough research into complex topics within which the knowledge and perspectives of different human factors disciplines, business management, marketing, systems analysis, operational research, etc., may be required. Our Principal Consultants have expertise in problem identification, assessment, human performance measurement and design solutions. These consultants have built an enviable reputation for working within multidisciplinary teams and by this means extending their own expertise into other disciplines in such a way that projects do not suffer from expertise gaps or difficulties in communication between different disciplines.
Bomb Blast Mitigation
With heightened political instabilities worldwide, today’s organisations have come to accept bomb blast mitigation as being an instrumental element of the security process.
Through computer modelling Vectra can determine the effects of a blast on existing and new installations even at the design stage. We offer guidance and advice on improving blast mitigation and can project manage its implementation.
The resilience of a building is also vitally important. We can offer advice to architects during the design stage of a building and for site layouts where bomb blast stand off distances are a critical factor.
Electronic Security Design Solutions
Electronic security systems have become part of our every day lives in detecting criminal and terrorist activity. However, good design and the use of technology are fundamental in achieving system effectiveness.
Vectra provides unique expertise in the design, procurement, configuration and building of sophisticated security infrastructures. Utilising the latest technology from the security industry our solutions can either be conventional through to operating over a TCP/IP and wireless networks.
Control Room Design
Control centres are important focal points for business control, sources of information and risk management. From centres that handle communications to those that support security and emergency services, a high level of performance is essential, often around the clock.
Effective performance requires every aspect of a control centre to meet stringent requirements in terms of effectiveness, ease of use, durability, health, safety and quality. A well designed control centre can say a lot about your approach to business and how you serve your customers.
With a reputable track record in providing control rooms Vectra have access to all the specialist skills and a wealth of in-house experience to deliver effective control room solutions.
Electronic Security Design Solutions
Electronic security systems have become part of our every day lives in detecting criminal and terrorist activity. However, good design and the use of technology are fundamental in achieving system effectiveness.
Vectra provides unique expertise in the design, procurement, configuration and building of sophisticated security infrastructures. Utilising the latest technology from the security industry our solutions can either be conventional through to operating over a TCP/IP and wireless networks.
Contract Management
Vectra provides Project Management services that can be tailored for any size of project. All Vectra Project Managers are certified in accordance with the training schedule as having demonstrated a depth of knowledge and experience required to successfully fulfil the roles of Project Management.
Vectra’s Project Management services have been provided as extended secondments to Clients’ offices, integrated into the organisational management structure, or as independent Project Managers working at the Client sites or from Vectra’s offices. These Project Management services draw upon the strengths of Vectra’s experienced safety management consultants in providing tight administrative control, technical competency and interpersonal skills.
Security Systems Training
The best systems can fail if operators have not been correctly trained. Vectra can provide comprehensive training programs from managers to operators.
We will assess a system’s performance and it capabilities to produce a training programme to meet the client’s requirements. This includes all procedures related to legislation such as the Data Protection Act and Human Rights Act.
On completion of the training we will provide documentation that includes procedures, user guides and operators certification. |